If you purchased Flex-Tickets or any of our Ticket Packages and would like to reserve seats online for a specific performance, follow these instructions:
- At our website (actorsguildonline.org) click the Buy Tickets link at the top of the page.
- Click the Buy Tickets button for the show you wish to redeem tickets for.
- A new window will open showing a list of available dates and show times. Click the Red Arrow button beside the performance you would like to attend.
- On our theater seat map, select your desired seats and click Next. Available seats are green.
- If you need to make changes, click Back to go back to the seat map. Review your seat selection and click Next.
- On the payment screen, do not enter credit card information. Instead, click the Redeem Benefits button near the middle right of this screen (you do not need to fill in the boxes at the top of this screen). Once you click Redeem Benefits you will be asked for your patron ID and last name.
- These fields need to match the information you provided on your original order form. They can also be found highlighted on the mailing label of your Ticket Acknowledgment postcard or letter and must be entered exactly as they are shown. When you have entered that information and clicked Search, your record will be found and you can choose how many benefits to use on this order. Normally, the number of benefits being applied will match the number of tickets in your order, but you can choose fewer. If fewer admission benefits are selected than tickets in your order, you will be asked for alternative payment information at the end of the transaction. Once you have selected this option, click Apply Benefits.
- Click Next and then Process Order. Shortly afterwards you will receive a confirmation email with a link to print your tickets. If you print your tickets at home, you can bypass the Box Office when you arrive. If you chose Will Call as your delivery option, our Box Office staff will have your tickets waiting for you to pick up on the night of the show.